4 Ways to Fix Sound Quality Issues With Skype

If you’re facing difficulties in hearing the voice on a business call while using the Skype, it’s necessary to fix the problem as soon as possible so that you have no need to postpone the call. In such circumstances, you can check the Skype and hardware settings that will often resolve the issue. If you want to go further that to troubleshoot your system, it’s the best option to disconnect the call, and then recall the person once the problem is resolved because troubleshooting audio playback on Windows can take a few minutes. Also, check the troubleshooting instructions given below, which is retrieved via the Skype customer support number, to fix issues if you are unable to hear the voice on the Skype call.

Checking Hardware 

1. Make sure that your headset or speakers are connected accurately to the system. If you have a Bluetooth headset or wireless speakers, check the batteries are charged. Ensure the mute button hasn’t been enabled accidentally. These may look obvious but are often the source of sound issues.
2. Click on the ‘Tools’ menu, and choose the ‘Options,’ followed by the ‘Audio Settings.’ Make sure you have selected the correct headsets or speakers by clicking on the ‘Speakers’ drop-down menu. Pull the ‘Volume’ slider to the right side to enhance the capacity. 

Testing Skype 

1. Click on the ‘Skype Test Call’ button or ‘Echo/Sound Test Service’ in the Contact list of Skype, and then click ‘Call’ button. If the instructions voice is clear, then the sound issue on the call is not on your side.
2. Ask the person on the call another team to make sure the sound and microphone settings are correct if you can hear the instructions of Test Call on the Skype. If he/she can’t hear you, enter a message in the text box at the screen bottom side. 

Troubleshooting Windows Audio

1. Scroll the cursor to the screen’s lower left corner and choose the ‘Control Panel’ option from the pop-up menu.
2. Click on the ‘Find/Fix problems’ option under the System and Security section, and then choose the ‘Troubleshoot Audio Playback’ option via the Sound/Hardware section. Click the ‘Next’ button. 
3. Choose the headphone or speaker you listed in Skype and then click the ‘Next’ button. Wait for Windows to recognize the issue. Follow the on-screen instructions once prompted. Click on the ‘Close’ button.

Contacting Skype Support

If you find difficulties locating the test call option in your contact list, enter the ‘echo’ word in the search box. If all else disappoints, and you’re not able to locate and change the sound settings on your Windows 8 system, you can call at the Skype customer service phone number and get the assistance of experts to fix all sorts of audio issues in no time

Source: http://bit.ly/2hqj4ZL 

Solution If you can’t find your Skype Address

Your Skype address is the address that you’re using to access the Skype application. However, if you forget that what the address was, and due to some circumstances, if it’s a little difficult for you to find out your username, then don’t worry. As if you know the login credentials of your account, then it can be easy to find out your address.

  Here’s how: 

1. First of all, install the updated version of Skype client on your PC. It’s necessary because its older version is designed differently.
2.  Once the program loads, access via the email address and password for the account. 
3. In the application client, choose Skype<<Profile<<Edit your Profile. Here you can also use the Ctrl + I hotkeys. Next, it will open up the Edit Profile section. 
4. Now, you will find the Skype ID has written under the email address section. 

However, if you don’t want to install the Skype client, then you can choose another method to find out the address. 

1. At first, go to the Skype official website and sign in using the login credentials. 
2. Now you can go to the https://support.skype.com/ web page. Here, you will find your address near to the screen top-right corner. 

If the website method is not more, reliable to find your forgotten account address, then you can always follow up the Skype desktop client process. Calling at the Skype customer care phone number is also the best approach you can try to find out your account address via the professional help if everything else fails. 

How to Remove Annoying Contents from Skype Home

Skype Home is a place where you can see that what your friends or added contacts are thinking. Here, you can find out their most recent mood messages, and set your own mood message. This content automatically updates with the activity of your friends, and you have no need to clear it. However, if you want to remove the annoying contents, especially the photos from Skype Home, then there’s a way you can follow up.  

To remove annoying contents from Skype Home, you can proceed to the below steps provided by the Skype customer support experts. Steps are:-

• Close the Skype program. For doing that, just click the Skype icon right-side and then choose the ‘Quit’ option. 
• Keep the Windows key pressed on your keyboard and hit R. 
• Enter %appdata%skype in the Run dialog box, and then click ‘OK.’
• Choose the folder with the Skype Name and then open it.
• In the folder, find the keyval.db file, and then disable or delete it. 

If you want to delete the Skype Home updates permanently of a particular contact, click the ‘X’ button. To get additional info regarding that, you can contact Skype customer support number listed on the Contactforhelp and ask the questions for the Skype Home Screen removal to the professionals.

Steps for Finding your Skype ID

A Skype name is a matchless ID that is linked to an exact Skype customer account. Although you can modify the full name related to the account, you cannot alter your Skype user name. Numerous users cannot share a single username of their Skype accounts. However, dissimilar to ant other instant messaging apps or programs, Skype enlists your genuine name rather than your Skype user name just in front of the posts. And, if by any chance, you have enabled the option for automatic logins, it would require some extra time. So, if you want to find you Skype ID, make sure that you have given a call to Skype phone number. Alternatively, you can follow the steps given below.

• At first, you are supposed to go to the website of Skype, followed by clicking on the "Sign in," which you can find at the top of your screen.

• In the next step, don’t forget to click on another option that says "Forgotten your Skype Name?" which you can avail from beneath the Skype name text field.

• As you move ahead with the steps, you are supposed to enter the email address you used, followed by creating your Skype account, and then you are supposed to click on "Get Skype Name."

• After you are done with the previous steps, you must not forget to properly check your email with the subject "Your Skype Name token." Once the checking has been completed, you are supposed to open the email, followed by clicking on the temporary code link. Here, you will surely get the desired username for the same.

• After you have received the username, it is must for you to click on the second link, in case if the first does not work. Also, you are required to enter the code from the email where prompted on the next page itself. 

After you are done with the steps, you can be assured about the fact that your process is successfully completed and you will shortly get to know the Skype ID. However, if you couldn’t receive it because of some error or if you got stuck in the middle of the process because of some technical error, make sure that you have given a call to Skype contact number. You can avail this number from the website of Contactforhelp, which is an online directory that provides original numbers of renowned customer services.

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